Backwell Logs Blog

Please find below our Christmas delivery dates and office opening hours. To guarantee your order arrives in time for Christmas please make sure you order your logs before 4pm on Friday 18th December.  Order Firewood → ❄️ Christmas Delivery DaysTo ensure everyone gets their logs before Christmas we are offering delivery on weekdays from Monday 14th December up to Wednesday 23rd December, with a morning run on the 23rd being the last of the year.  Our first delivery route of 2021 will commence on Wednesday 6th January. ❄️Office Opening HoursOur office and telephone order line will be closed from 24th December until 4th January. If you want to make an order for the New Year...

Backwell Logs will continue to deliver orders via our contactless delivery. We have been able to work safely since the start of the outbreak and our small team have worked tirelessly to keep our customers homes heated.  We will aim to complete our deliveries as normal, especially as we lead into winter when people will need us most. We urge customers to order in good time, ready for the colder months ahead and to avoid the December rush. When ordering please remember to put delivery notes in the box at the check out stage, with details of where you would...

Dear Customers, We are happy to say that our team have been able to work continuously through the last few months, delivering to your doorsteps on a weekly basis. As we have a small team we have been able to work in accordance to the guideline set out by the government, limiting contact with customers and staff alike. We are constantly reviewing the situation and are learning from the changing environment day by day. We have been working behind the scenes to prepare for the summer season and have some exciting new products and offers for you. We know that...

Dear Customers, Due to the on going COVID-19 situation we are having to make some alterations to our delivery services. The most important of these changes is the need to protect our staff and we have therefore decided to restrict delivery vehicles to a single operator with the only exception being a father and son crew who live together. We are therefore temporarily having to halt the delivery of some Barrow Bags.  Where we can’t deliver a Barrow Bag we have the following special offers as alternatives:- 10 Birch Handy Boxes - Normal price £75 Special offer price £60 10 Birch...

Dear Customers, In light of the current situation with COVID19 (Coronavirus), we wanted to keep you updated on how this will impact our business and the service we offer. We need to ensure that the health and wellbeing of our customers and staff is our top priority so starting this week we will be making a few changes to how our delivery teams operate. Our delivery team will no longer be able to take bags of logs inside the properties of our customers. We will endeavour to help our customers as much as possible with leaving your delivery in the...