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COVID-19 Update

We are still delivering, but we're making some adjustments to our delivery service and what products we are able for delivery. Please take the time to read this update before placing an order.

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Backwell Logs Blog

Summer Update

Posted by Amy Langan on

Dear Customers, We are happy to say that our team have been able to work continuously through the last few months, delivering to your doorsteps on a weekly basis. As we have a small team we have been able to work in accordance to the guideline set out by the government, limiting contact with customers and staff alike. We are constantly reviewing the situation and are learning from the changing environment day by day. We have been working behind the scenes to prepare for the summer season and have some exciting new products and offers for you. We know that...

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COVID-19 Update, Monday 30 March

Posted by Oliver Edis on

Dear Customers, Due to the on going COVID-19 situation we are having to make some alterations to our delivery services. The most important of these changes is the need to protect our staff and we have therefore decided to restrict delivery vehicles to a single operator with the only exception being a father and son crew who live together. We are therefore temporarily having to halt the delivery of some Barrow Bags.  Where we can’t deliver a Barrow Bag we have the following special offers as alternatives:- 10 Birch Handy Boxes - Normal price £75 Special offer price £60 10 Birch...

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Changes to our delivery service in response to COVID19

Posted by Amy Langan on

Dear Customers, In light of the current situation with COVID19 (Coronavirus), we wanted to keep you updated on how this will impact our business and the service we offer. We need to ensure that the health and wellbeing of our customers and staff is our top priority so starting this week we will be making a few changes to how our delivery teams operate. Our delivery team will no longer be able to take bags of logs inside the properties of our customers. We will endeavour to help our customers as much as possible with leaving your delivery in the...

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The Most Polluting Fuels to be Banned in Homes From 2021 - How Will This Effect Backwell Logs Customer?

Posted by Amy Langan on

How will new incoming government regulations effect Backwell Logs.

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Christmas Opening Hours and Delivery Dates 2019

Posted by Oliver Edis on

Please find below our Christmas delivery dates and office opening hours. To guarantee your order arrives in time for Christmas please make sure you order your logs before 5pm on Wednesday 18th December.  Order Firewood → Christmas Delivery DaysTo ensure everyone gets their logs before Christmas we are offering free weekend delivery (Saturday 21 December) alongside our standard Wednesday, Thursday and Friday deliveries. We will also be delivering on Monday 23 December and there will be limited availability for delivery on Christmas Eve morning, this will be our last delivery route of the year.Our first delivery route of 2019 will be on Friday 3 January and our...

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